If your water heater is not providing hot water, one of the initial things to think about is: Do you have a gas or electric water heater? If you are not sure, give us a call at (619) 222-3814 and we can walk you through the process of determining what type of water heater you have. If you know what type of water heater you have, feel free to read some simple diagnostic information below. If you need help lighting a pilot on a gas water heater watch our videos below for assistance.
Gas Water Heaters
If you are using a gas water heater and you’re not getting any hot water, it often means the pilot light on your water heater has gone out or the water heater has a malfunctioning part. If you want to try and relight your pilot, see our video and instructions on how to light your pilot below. If you have attempted to light your pilot and it still won’t light, give us a call and a expertly trained Water Heaters Only, Inc technician can analyze the problem and offer a solution. Most times we have same day service and parts available to fix your water heater. For additional information on gas water heaters, click here to visit our Water Heater FAQ’s (frequently asked questions) section.
Electric Water Heaters
If you are using an electric water heater and you are not receiving any hot water, your breaker may have tripped or the water heater has a damaged thermostat. It is a good idea to inspect your breaker box to see if the water heater breaker has tripped. If the breaker is in place, most often a water heater part has broken.
Call (619) 222-3814 and a Water Heaters Only, Inc technician can investigate the problem and let you know if you need a repair or replacement. Most often we have same day service and parts available to fix your water heater right away.